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Order Form

1. Please choose your plan:

4. Please choose your payment type:

2. Please choose only one option:

Recording Guarantee: SoundWave provides a 100% satisfaction guarantee on all recordings. If for any reason you are not completely satisfied, we will redo your recording at no additional cost. SoundWave provides free emailed reminders to update your recording and the customer can update their customized recordings anytime during this agreement by contacting SoundWave to order updates per their program terms. It is the sole responsibility of the customer to contact SoundWave to request an update to the recording. Unused updates carry over from year to year and no refunds will be given for unused updates.

Cancellation Policy: Customer may cancel service anytime by calling or emailing a SoundWave representative. Upon canceling service, customer agrees to return on-hold player, cords and USB pin drive to SoundWave or customer will be liable for the cost as set forth by SoundWave. A refund of any months of service paid for in advance and not used will be refunded upon receipt of on-hold player. If customer chooses to pay 24 or 36 months in full and receives the 5% or 10% discount and cancel beforeend of term, customer will be charged the full rate for months used and refunded for months unused minus the discount given. If customer does not return the on-hold player, a charge of $295.00 will apply.

Equipment Warranty: SoundWave provides state-of-the-art digital on-hold players with a 100% guarantee of performance for the length of the service. If the equipment fails for any reason, SoundWave will replace the equipment at no cost to the customer.

Installation Assistance: SoundWave will coordinate the installation of the equipment with the customer's phone vendor or with the customer. If any installation fees are required, it is the sole responsibility of the customer.

By electronically signing, customer agrees to the above terms:

3. Please choose your terms:

Your invoice will be emailed to you shortly. A one-time $15.00 shipping and handling charge will be added to your first invoice.

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